Every vehicle will need servicing, and possibly repairs, during it's life. But before you choose your mechanic you should ask 3 questions.
1: Firstly, are the oils, filters, parts and lubricants being supplied able to withstand the harsh Australian environment and protecting your factory warranty?
2: Secondly, is there a history of the service and mechanical work being completed within promised time frames and importantly DISCUSSED BUDGET?
3: Thirdly, are the staff qualified in their field and are they so confident in their workmanship that they can guarantee all workmanship and parts*?
Additionally..... Do they have over 50 years! of industry experience ranging from curburetted engines to current direct injection engines, from three speed automatics to modern 6 speed automatics, from simple manual gearboxes to complex DSG gearboxes like PILOT AUTO does?
Unfortunately the automotive industry is littered with horror stories of mechanics:
Sadly, these problems aren't confined to owner/operator shops, with some of the "Big Boy" chains being guilty of these very issues!
This is why we are determined to become The Genuine Alternative to the Dealership! Very few competitors can claim this. In fact, even fewer want to guarantee all their workmanship and supplied parts*.
Let us explain why PILOT AUTOMOTIVE exists and why you should consider us for when your vehicle needs attention:
The team behind Pilot Auto decided that, after working in dealerships for over 10 years, vehicle owners need to be respected, not treated as horses on a show ride that come past every so often. Pilot Auto believes that you CAN get that small business relationship experience with your mechanic, while getting professional mechanical care.
In fact, we have provided such a level of care and relationship building that customers have asked us to perform tasks for them that SHOULD HAVE BEEN DONE BY DEALERS UNDER WARRANTY! We often hear after a customers first transaction with us "I'll be back for sure!".
Why does this to happen? Simple:
So if you think Pilot Automotive could be the solution to your automotive needs get in contact with us now by these easy methods!